Legal
Terms of Service
Effective August 26, 2026
These terms set clear expectations for the use of Inimetrica’s organizational intelligence and support services. If your organization has a signed agreement with Inimetrica, that agreement controls to the extent of a conflict.
1. Acceptance and scope
These Terms of Service govern your access to and use of the Inimetrica website, OQPD-10, Axiom features, support services, and related materials (collectively, the Services). By using the Services, creating an account, submitting information, or purchasing a service, you agree to these Terms on behalf of yourself and, where applicable, the organization you are authorized to represent.
2. Decision support, not professional advice
The Services organize information to support organizational inquiry and executive judgment. They do not provide legal, medical, accounting, employment, investment, compliance, safety, or other professional advice. Axiom-generated content, diagnostic findings, performance relationships, recommendations, and support responses are not guarantees, verified facts, or instructions to take a particular action. You remain responsible for validating information, consulting qualified professionals, and making all decisions for your organization.
3. Use at your own risk
You use the Services and act on any information, output, or recommendation at your own risk. Organizational conditions, data quality, technical environments, and human decisions vary. Inimetrica does not promise that use of the Services will produce a particular business, operational, financial, legal, workforce, quality, or performance outcome.
4. Data you provide
You represent that you have the right to submit all information provided through the Services and that your submission does not violate law, contract, confidentiality duties, or another person’s rights. Provide only information needed for the requested purpose. Do not submit passwords, payment-card data, medical data, workforce response identities, trade secrets, or other sensitive personal information through a support ticket unless Inimetrica has specifically requested a secure method for doing so.
5. Privacy, confidentiality, and security
We use reasonable administrative and technical measures designed to protect the Services and the information processed through them. No system or transmission is completely secure. You are responsible for safeguarding account credentials, reviewing authorized users, and promptly reporting suspected unauthorized access. Privacy, confidentiality, retention, and security commitments in an applicable order form or written agreement control if they conflict with these general Terms.
6. Acceptable use
You may not misuse the Services; interfere with their operation; attempt unauthorized access; probe, scan, or test security without written authorization; introduce malicious code; use the Services to violate law or another person’s rights; or submit misleading, infringing, abusive, or unlawful content. Inimetrica may suspend access reasonably necessary to protect users, systems, data, or legal rights.
7. Intellectual property and feedback
Inimetrica and its licensors retain all rights in the Services, software, methodology, branding, and materials, except for rights expressly granted in a written agreement. You retain rights in information you submit, subject to the limited permissions necessary to operate, secure, support, and improve the Services. If you provide feedback, you grant Inimetrica a non-exclusive, worldwide, royalty-free right to use that feedback without identifying you, unless a written agreement states otherwise.
8. Availability and changes
The Services may change, be unavailable, or contain errors. We may modify, suspend, or discontinue features when reasonably necessary for maintenance, security, legal requirements, or product development. Paid service commitments, renewal terms, and service levels, if any, are governed by the applicable order form or written agreement.
9. Disclaimers
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” INIMETRICA DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, AND SECURITY. Some jurisdictions do not permit certain disclaimers, so some of these terms may not apply to you.
10. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, INIMETRICA WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS INTERRUPTION, ARISING FROM OR RELATED TO THE SERVICES. Nothing in these Terms limits liability that cannot lawfully be limited or excluded.
11. Changes to these Terms
We may update these Terms from time to time. The effective date will appear on this page. Continued use after an updated version takes effect means that you accept the updated Terms, except where applicable law or a separate written agreement requires another process.
12. Contact
For questions about these Terms or to request support, use the Inimetrica Support Center.